Phoenix Neurological Associates

Phoenix Neurological Associates

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IVIG stands for intravenous immunoglobulin, and it is a purified blood product containing antibody proteins from healthy blood plasma donors. IVIG infusion therapy is used as a treatment for a wide variety of neurological and autoimmune conditions. Visit the link for an easy-to-read infographic patient guide to IVIG therapy

Comfort and Privacy

The IVIG Infusion Center is an open unit. The staff will make every effort to assure your comfort and privacy during your infusion. An exam room is available for private conversations. Cell phones are permitted; however, we do request that calls remain brief and that your phone ringer is set on low volume or no ring mode.

Driving

The pre-medications may cause drowsiness. For your safety, you are encouraged to arrange for someone to drive you to and from your infusions treatments.
If you must drive, please notify your infusion nurse before your appointment so that your treatment plan can be adjusted appropriately.

Pre-Medications

Your physician has ordered specific “pre-medications” that you are to take prior to the start of your infusion. These medications are an important component in the success of your infusion therapy and will assist in reducing potential side effects from the IVIG.

  • The typical pre-medication regimen includes:
  • Tylenol Extra Strength 1000 mg
  • (2 x 500mg tablets) and
  • Bendadryl 50 mg (2 x 25mg tablets).

These medications should be taken one hour before you arrive for your infusion.
Bring your Tylenol and Benadryl (or any other pre-medications that you were directed to take) with you to the Infusion Center. Additional doses of these medications may be indicated during your IVIG treatment.

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Medications

On your first visit to the Infusion Center you should bring a list of all medications, including vitamins, herbal supplements, and over the counter products, that you are currently taking. This list should include:

  • Dosages of medications
  • Date medication was started
  • Prescribing physician

Any routine medication normally taken during the day should be brought with you on every visit. Inform your infusion nurse before taking any of these medications.

Do not skip or delay any of your scheduled medications during your infusion without first discussing this with your infusion nurse.

Hydration

Despite the amount of fluid you will receive during your infusion your body may actually become dehydrated from the medication. Dehydration can lead to problems with constipation and could affect your kidney function.

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Anatomy of a Peripheral Nerve

You may be asked to increase your fluid intake during your treatments. If you have any pre-existing kidney or heart problems you should discuss hydration issues with your physician and infusion nurse.

Meals

Your infusion will take approximately four to six hours, depending on your individual dose. You are encouraged to eat breakfast before your arrival. You should bring drinks and a sack lunch or snacks to eat during your infusion.

There is a coffee shop located in the medical plaza if you wish to purchase any meals. Menus are available in the InfusionCenter, meals can be ordered by phone. Delivery to the Infusion Center is free.

Infusion Center Message

The goal of our neurology clinic staff is to provide safe and effective IVIG infusions. Our team of neurologists works in partnership with you and your physician to create an individualized plan of care specifically developed to maximize your infusion therapy. Your infusion nurse, pharmacy technician, and medical assistant have been specially trained in the benefits and delivery of IVIG treatments for autoimmune diseases. Educational material related to the use of IVIG for the treatment of your diagnosis is available upon request.

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Notice Of Non-Descrimination

Notice of Non-Discrimination


Phoenix Neurological Associates complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Phoenix Neurological Institute does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex. Phoenix Neurological Associates:
  • Provides free aids and services to people with disabilities to communicate effectively with us, such as:
    • Qualified sign language interpreters
    • Written information in other formats (large print, audio, accessible electronic formats, other formats)
  • Provides free language services to people whose primary language is not English, such as:
    • Qualified interpreters Information written in other languages
If you need these services, contact Robert Chiffelle, COO. If you believe that Phoenix Neurological Associates has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with: Robert Chiffelle, COO, 5090 N. 40 St., Suite 250, Phoenix, Az. 85018, Telephone number 602-258-3354, Fax 602-258-3368, Rchiffelle@pnal.net. You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, Robert Chiffelle, COO is available to help you. You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:

U.S. Department of Health and Human Services 200 Independence Avenue, SW Room 509F, HHH Building Washington, D.C. 20201 1-800-368-1019, 800-537-7697 (TDD)

Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html

Anuncio de No Discrimina

Phoenix Neurological Associates cumple con las leyes federales de derechos civiles aplicables y no discrimina por motivos de raza, color, nacionalidad, edad, discapacidad o sexo. [Name of covered entity] no excluye a las personas ni las trata de forma diferente debido a su origen étnico, color, nacionalidad, edad, discapacidad o sexo. Phoenix Neurological Associates:
  • Proporciona asistencia y servicios gratuitos a las personas con discapacidades para que se comuniquen de manera eficaz con nosotros, como los siguientes:
    • Intérpretes de lenguaje de señas capacitados.
    • Información escrita en otros formatos (letra grande, audio, formatos electrónicos accesibles, otros formatos).
  • Proporciona servicios lingüísticos gratuitos a personas cuya lengua materna no es el inglés, como los siguientes:
    • Intérpretes capacitados.
    • Información escrita en otros idiomas.
Si necesita recibir estos servicios, comuníquese con Robert L. Chiffelle, COO. Si considera que Phoenix Neurological Associates no le proporcionó estos servicios o lo discriminó de otra manera por motivos de origen étnico, color, nacionalidad, edad, discapacidad o sexo, puede presentar un reclamo a la siguiente persona: Robert Chiffelle, COO, 5090 N. 40 St., Suite 250, Phoenix, Az. 85018, Telephone number 602-258-3354, Fax 602-258-3368, Rchiffelle@pnal.net. Puede presentar el reclamo en persona o por correo postal, fax o correo electrónico. Si necesita ayuda para hacerlo, Robert L. Chiffelle, COO está a su disposición para brindársela. También puede presentar un reclamo de derechos civiles ante la Office por Civil Rights (Oficina de Derechos Civiles) del Department of Health and Human Services (Departamento de Salud y Servicios Humanos) de EE. UU. de manera electrónica a través de Office for Civil Rights Complaint Portal, disponible en https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, o bien, por correo postal a la siguiente dirección o por teléfono a los números que figuran a continuación:

U.S. Department of Health and Human Services 200 Independence Avenue, SW Room 509F, HHH Building Washington, D.C. 20201 1-800-368-1019, 800-537-7697 (TDD)

Puede obtener los formularios de reclamo en el sitio web http://www.hhs.gov/ocr/office/file/index.html.

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